Discount Stair Lifts | Vertical Mobility Lifts
Vertical Platform Mobility Lifts
Enclosed Vertical Platform Mobility Lifts
Stair Chair Mobility Lifts | Stairlifts | Chairlifts
MOBILITY INCLINE STAIR LIFTS
Pool Lifts
VERTICAL CARGO LIFTS
Scissor Lifts
Terms & Conditions
CONTACT US
THE LIFT STORE - Serving The U.S. & Caribbean Islands 

 
GENERAL TERMS & CONDITIONS
 
 
1. ORDER CANCELLATION/RETURN POLICY.  All vertical platform lift sales are final.  No cancellation and/or return of order will be accepted once order has been processed and shipped to customer.
 
2. INSTALLATION.  Customer responsible for installation of all products purchased.  Official written instructions are included with shipment.  Should you have any questions regarding installation, please call Harmar Mobility at 1-866-351-2776.
 
3. DAMAGED GOODS.  If any portion of shipment arrives in a damaged condition, customer must call Harmar Mobility or The Lift Store within 24 HOURS of receipt for damaged goods to be covered by freight insurance and/or manufacturer's warranty. 
 
4. MANUFACTURER'S STANDARD PARTS WARRANTY.  Coverage begins from date of receipt of order for ONE (1) YEAR. Customer must contact Harmar Mobility for all warranty issues. Customer responsible for removal/installation of replacement parts.  Warranty is not transferable.  LABOR NOT INCLUDED IN WARRANTY.
 
5. WARRANTY EXCLUSIONS.  Warranty does not apply to problems arising due to improper installation, tampering, failure to properly follow installation or operating instructions, negligence, misuse, abuse, accident, fire, theft, vandalism, natural disaster, normal wear and tear, or any other reason beyond our control.
 
6. MAXIMUM WEIGHT CAPACITY.  The maximum weight capacity of any product sold by The Lift Store must not be exceeded.  Any and all warranties will become void if weight capacity is exceeded at any time during ownership.
 
7. LOCAL ORDINANCES.  Compliance with local ordinances pertaining to the installation of any product sold by The Lift Store may be required in certain states. Purchaser is responsible for ascertaining whether such if any ordinances exist and complying with same whether the unit purchased is installed by purchaser or a third party.
 
8. TECHNICAL ASSISTANCE.  If a problem should arise requiring technical assistance, customer must call Harmar Mobility at 1-866-351-2776 where a factory-trained technician will endeavor to diagnose the cause of the condition by phone.  If it is ascertained that a replacement part is needed, arrangements will be made for appropriate parts to be sent to customer according to the terms of the warranty in effect at the time of malfunction, after which customer is responsible for installing replacement parts.
 
9. THIRD PARTY SERVICE.  If customer decides to consult with or hire a third party in an attempt to diagnose or correct any perceived or known problem, the customer assumes responsibility for any costs incurred.  The Lift Store is not responsible for any costs incurred to a third party without its expressed written consent.  If customer requests that a service technician be dispatched to assist with installation/service issues, customer will be responsible for any applicable charges unless other arrangements are agreed upon in writing from The Lift Store.
  
10. FLORIDA RESIDENTS ONLY.  Purchaser of any product delivered to a Florida address must supply (by mail or fax) to The Lift Store within 30 days of receipt of such product a prescription or letter (copy is acceptable) from a duly licensed Florida physician indicating medical need of mobility device in order for purchaser to be exempted from Florida State Sales Tax.  If the above document is not received from purchaser within 30 days of receipt of shipment, purchaser will be responsible for applicable Florida Sales Tax and billed accordingly. A reseller’s tax exempt certificate is acceptable in lieu of above.

 
GENERAL TERMS & CONDITIONS
STAIRLIFTS
 
1. ORDER CANCELLATION/RETURN POLICY.  All sales for all products purchased from The Lift Store are final.  No cancellation and/or return of order will be accepted once order has been processed and shipped to customer. Cancellation of orders for stairlifts with uncut rails may be considered at our discretion in extreme circumstances providing all cartons are unopened and stairlift rail has not been cut either by our facility or by customer and is subject to a $250.00 cancellation fee/unit plus shipping cost to and from customer.  No request for cancellation will be considered for any reason after three (3) business days of customer's receipt of shipment.  The Lift Store does not in any way herein state, suggest, or imply that a request for order cancellation will be accepted at any time after order is processed.  Absolutely no orders will be accepted for return without our expressed written consent. 
 
2. INSTALLATION.  Customer responsible for installation of all products purchased unless installation services have been purchased from The Lift Store
 
3. DAMAGED GOODS.  If any portion of shipment arrives in a damaged condition, customer must call The Lift Store (1-866-372-1530) within 24 HOURS of receipt for damaged goods to be covered by freight insurance and/or manufacturer's warranty. 
 
4. MANUFACTURER'S STANDARD PARTS WARRANTY.  Coverage begins from date of receipt of order for period indicated on order confirmation or published on our website. All warranties cover parts only. Labor is not included in any warranty. 
 
5. WARRANTY EXCLUSIONS.  Warranty does not apply to problems arising due to improper installation, tampering, failure to properly follow installation or operating instructions, negligence, misuse, abuse, accident, fire, theft, vandalism, natural disaster, normal wear and tear, or any other reason beyond our control.
 
6. MAXIMUM WEIGHT CAPACITY.  The maximum weight capacity of any product sold by The Lift Store must not be exceeded.  Any and all warranties may become void if weight capacity is exceeded at any time during ownership. 
 
7. LOCAL ORDINANCES.  Compliance with local ordinances pertaining to the purchase and /or installation of stairlifts and vertical platform lifts may be required in certain states/municipalities. Purchaser is responsible for ascertaining whether such if any ordinances exist and complying with same whether the unit purchased is installed by purchaser or a third party.  Costs for orders that require modification to comply with such ordinances are the responsibility of customer and may include but not be limited to refabrication charges, shipping, and reasonable administrative charges.
 
8. TECHNICAL ASSISTANCE.  If a problem should arise requiring technical assistance, customer must call the appropriate phone number indicated on the Order Confirmation where a factory-trained technician will endeavor to diagnose the cause of the condition by phone.  Most malfunctions can be successfully diagnosed and remedied by telephone.  If it is determined that a replacement part is needed, arrangements will be made for appropriate parts to be sent to customer according to the terms of the warranty in effect at the time of malfunction, after which customer is responsible for installing replacement parts.  If a satisfactory resolution cannot be determined by phone, customer may elect to hire the services of a factory-approved or third party technician, for which services customer assumes payment responsibility.
 
9. THIRD PARTY SERVICE.  If customer decides to consult with or hire a third party technician in an attempt to diagnose or correct any perceived or known problem whether or not customer has previously consulted with a factory-approved technician, the customer assumes responsibility for any costs incurred.  The Lift Store is not responsible for any costs incurred to a factory-approved or third party technician without its expressed written consent.  If customer requests that a service technician be dispatched to assist with installation/service issues, customer will be responsible for any applicable charges unless other arrangements are agreed upon in writing from The Lift Store.
 
10.  REQUIRED STAIRWAY MEASUREMENTS. Customer is responsible for providing The Lift Store with accurate measurements required for stairlift orders as indicated on the “Measuring Guide” found on our website. Inaccurate measurements may result in additional charges to customer which may include but not limited to a refabricated rail, shipping, and reasonable administrative charges.
 
11. FLORIDA RESIDENTS ONLY Purchaser of any mobility-assistive device delivered to a Florida address must supply (by mail or fax) to The Lift Store within 30 days of receipt of stairlift a prescription or letter (copy is acceptable) from a duly licensed Florida physician indicating medical need of device in order for purchaser to be exempted from Florida State Sales Tax.  If the above document is not received from purchaser within 30 days of receipt of shipment, purchaser will be responsible for applicable Florida Sales Tax and billed accordingly.
 
 
2014 The Lift Store - Stair Lifts | Vertical Platform Mobility Lifts

The Lift Store
Phone: 1-866-372-1530
Email: info@theliftstoreusa.com 

Site Powered By: MakeAnEasyWebsite.com
Make Your Own Website